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Accident & breakdown assistance.

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Accident & breakdown assistance.
The Mobilo mobility solution is designed to assist Mercedes-Benz owners in the event of a technical breakdown. The photo shows a villa in the mountains with a large pool.
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Mercedes-Benz mobility solution - Owners


The Mercedes-Benz mobility solution.

Mercedes-Benz mobility solution - Owners


The Mercedes-Benz mobility solution.

You always reach your destination with Mobilo.

Mercedes-Benz owners stay mobile Europe-wide, even after an unplanned stop - with Mobilo.
Mercedes-Benz owners stay mobile Europe-wide, even after an unplanned stop - with Mobilo.
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You always reach your destination with Mobilo.

In the event of a breakdown, an accident, a minor mishap or vandalism, our experts throughout Europe ensure that you stay mobile. By performing repairs on the spot, providing a replacement vehicle or organizing airline tickets. And should you prefer to relax whilst waiting for your vehicle to be repaired, we will gladly pay for your hotel accommodation. One phone call is all it takes. Call 00800 1 777 7777. We are waiting to help. If the worst comes to the worst, you can call upon over 3000 authorised Mercedes-Benz service partners in over 40 European countries – one of Europe's largest service networks.

The previous product called MobiloLife is valid for vehicles first registered between 24.10.1998 and 31.03.2008, provided the mobility solution has been regularly extended or reactivated by servicing the vehicle at an authorised Mercedes-Benz dealership.

Making an insurance claim


Insurance claim: you are in the best of hands with Mercedes-Benz.

You can depend on us in the event of an insurance claim.

Making an insurance claim


Insurance claim: you are in the best of hands with Mercedes-Benz.

You can depend on us in the event of an insurance claim.

A woman sitting in a café is contacting Mercedes Benz Financial Services Country S.A. concerning her insurance claim.

We are there for you around the clock in the event of an insurance claim.

We are there for you around the clock in the event of an insurance claim.

It is always reassuring to be well covered if the worst happens.

In the event of a claim, we are always ready to help and bring the matter to a speedy conclusion.