Ask Mercedes.

Ask Mercedes.

Your intelligent virtual assistant.

Your intelligent virtual assistant.

Overview


Ask Mercedes has the answer.

Overview


Ask Mercedes has the answer.

A man is sitting in the driver's seat and he points the smartphone with open Ask Mercedes app towards the steering wheel. The app identifies steering wheel button functions using Augmented Reality markers users can click.

Ask Mercedes is the intelligent virtual assistant that will make you experience your Mercedes in a completely new way. Thanks to Augmented Reality you will get to know the functions of numerous operating elements in a playful way. Do you have specific questions? Simply enter them into the chat as text or by voice input and directly receive the matching response. Complicated issues are easily and comprehensively explained with images or descriptive videos.

You require the Ask Mercedes app to benefit from the Augmented Reality function. However, you can also ask questions and chat using other channels, such as Facebook Messenger, Amazon Alexa or Google Home. As a result, Ask Mercedes is always available from anywhere, regardless of where you are and which communication channel you prefer.

Try it now: download Ask Mercedes free of charge or chat in Facebook Messenger.

Virtual assistant


Your intelligent virtual assistant.

Can I actually use my Mercedes to browse the Internet? And how do I adopt an even sportier driving style? Ask Mercedes provides the answers.

Virtual assistant


Your intelligent virtual assistant.

Can I actually use my Mercedes to browse the Internet? And how do I adopt an even sportier driving style? Ask Mercedes provides the answers.

View from the side into the open driver's door of a Mercedes-Benz E-Class. A woman is sitting in the driver's seat. She is resting one hand on her left leg and holding her smartphone with the activated Ask Mercedes app in the other.

Long-winded searches and browsing Owner's Manuals are a thing of the past. Ask Mercedes comprehensively and descriptively explains all important functions in your Mercedes. You would like to know how your parking assistance systems work? Or how to pair your mobile with your vehicle? Ask Mercedes shows you how.

Are you considering purchasing an electric vehicle? Are you keen to known which EQ models will be launched on the market soon? Ask Mercedes has all the answers to your questions surrounding electromobility at Mercedes-Benz.

Chat


Chat to Ask Mercedes.

Get to know your vehicle better.

Chat


Chat to Ask Mercedes.

Get to know your vehicle better.

A man is holding his smartphone in his hands and chatting to Ask Mercedes. The background is blurred.

In the chat you will immediately be provided with the appropriate answers to many questions surrounding the vehicle. Input your questions as text or by voice input. Answers are provided using multiple media: text, images, "how to" videos or links to the online Owner's Manual.

Apart from the Ask Mercedes app it goes without saying that you can communicate with Ask Mercedes using Facebook Messenger, Amazon Alexa or Google Home. And in this process, it doesn't necessarily have to be about your vehicle. Give it a try!

Augmented Reality


Discover your Mercedes with Augmented Reality.

Augmented Reality


Discover your Mercedes with Augmented Reality.

A woman is sitting in the driver's seat and is pointing the smartphone with activated Ask Mercedes app towards the steering wheel. Thanks to Augmented Reality markers the steering wheel button functions are explained within the app.

Thanks to the Ask Mercedes app you can use the Augmented Reality function. Activate the app and move your smartphone camera over the dashboard and the centre console of your Mercedes. The app identifies all control elements as well as warning lamps and explains their function. Comprehensively and descriptively. Currently available for the new E-Class and S-Class. Additional model series will follow in 2018.

Please note that you must not use the Ask Mercedes app when driving.

Directly download it now free of charge or chat in Facebook Messenger!